Terms of Service

1. Acceptance of Terms

By using the Simple Tech Lessons website or booking a tutoring session, you agree to these Terms of Service.

2. Services

Simple Tech Lessons provides private 1-on-1 technology tutoring. Sessions are educational and support-focused appointments customized around each client's technology questions and goals.

3. Session Length

Standard sessions are scheduled for up to 60 minutes. A standard online booking does not automatically extend beyond the booked hour. Longer sessions must be requested and agreed to in advance.

4. Pricing and Payment

A standard tutoring session costs $200 for up to 60 minutes. Payment is processed securely through Stripe.

A booking is not considered confirmed merely because a client selected a time on the website. The appointment becomes confirmed only after successful payment and backend booking confirmation.

5. Appointment Availability

Appointments are subject to instructor availability. Selecting an appointment on the website does not guarantee the slot until the booking process is completed. The system may temporarily hold a selected appointment during checkout.

6. Google Meet

Standard tutoring sessions are conducted online using Google Meet unless another arrangement is agreed to in advance. Clients are responsible for:

• Reliable internet access
• A compatible device
• Working microphone and speakers where necessary
• Joining the session at the scheduled time

7. Cancellations and Rescheduling

If you need to cancel or reschedule a session, please contact Simple Tech Lessons at contact@simpletechlessons.com as soon as possible. Any specific cancellation, rescheduling, or refund terms presented during booking or separately agreed to in writing will apply.

8. Client Responsibilities

Clients should provide accurate booking and contact information and should describe their technology needs honestly and reasonably. Clients are responsible for backing up important data before requesting assistance involving computers, devices, files, software, or configuration changes.

9. Technology Support Limitations

Tutoring and support are provided with reasonable professional care, but technology environments vary. Simple Tech Lessons does not guarantee that every technical problem can be resolved within a single 60-minute session.

Simple Tech Lessons does not guarantee uninterrupted operation of third-party software, hardware, internet connections, Google Meet, or other external services.

10. Educational Nature and Client Decisions

Clients remain responsible for decisions they make involving their devices, accounts, software, data, purchases, passwords, security settings, and other technology. Simple Tech Lessons may provide guidance but should not request that clients disclose passwords unnecessarily.

11. Intellectual Property

Website text, branding, design, logo, and original materials belong to Simple Tech Lessons unless otherwise stated. Clients may use materials provided during tutoring for personal use but may not commercially reproduce or redistribute proprietary material without permission.

12. Third-Party Services

The website and booking process use third-party services including Stripe, Google Calendar and Google Meet, and Cloudflare. Those services are governed by their own applicable terms and policies.

13. Limitation of Liability

To the extent permitted by applicable law, Simple Tech Lessons is not responsible for indirect or consequential loss resulting from third-party service failures, internet outages, pre-existing device problems, malware, data corruption, or actions taken contrary to guidance. Nothing in these terms excludes or limits liability that cannot legally be excluded or limited.

14. Changes to These Terms

We may update these Terms of Service from time to time. The “Last Updated” date at the top of this page will identify the latest revision.